Processing of your order is not included in the delivery time which can vary from 5-7 business days in normal time.
This time can increase up to 5-10 business days during promotions or as a result of COVID-19 where we experience larger order volumes. You will be notified immediately if your order takes longer than seven (7) business days to complete or if we anticipate any delay in shipping.
The delivery address cannot be changed once your order is shipped. We are not responsible if you submitted the incorrect address during checkout and your order is shipped elsewhere.
If the delivery address was incorrect you will need to contact the respective shipping method (UPS or USPS) in order to obtain your package.
International Shipping is done by UPS. You can select the best possible shipping option for your budget.
For orders over $2,500, Customs may reach out asking for legal identification before enabling delivery to your address. You will normally have about a week to provide this information before your order is returned to its original destination for a refund.